course goals

This highly developed and focused workshop will arm participants with:

1. an in-depth, up-to-the-minute understanding of key aspects of operational risk management;
   

2. a solid grasp of operational risk management techniques, delivered with a sophistication, clarity or breadth few other workshops offer; and
   

3. comprehensive insight and guidance from a highly sought after trainer with expert knowledge in operational risk management
   

workshop scope

1. Current status of operational risk management (ORM)
   

2. Standards and frameworks that drive an organisation's response to ORM
   

3. Defining and scoping the framework for ORM
   

4. Data frameworks / Risk assessment and monitoring
   

5. Operational effectiveness metrics
   

6. Operational event database
   

7. Fraud
   

8. Anti-money laundering
   

9. Business continuity management
   

10. Culture and reputational risk
    

11. ORM reporting
    

12. ORM capital change quantification
    

13. Lessons learnt from recent operational risk events
    

14. ORM - the next steps
    

15. Wrap up
    

who should attend

1. Board and senior management
   

2. Chief risk officers
   

3. Operational risk management and staff
   

4. Forensic management and staff (fraud and anti-money laundering)
   

5. BCM management and staff
   

6. Credit rating agency staff
   

7. Internal/External auditors
   

8. Risk management consultants
   

9. Financial controllers
   

10. General and line managers
    

11. Operations managers and staff
    

12. Middle office management and staff
    

13. Technology management and staff
    

14. Regulators
    

15. Compliance management and staff

Uncovering Deception

Interviewing and Interrogation

Kinesic Interviewing

Fraud Investigations

Anti-Money Laundering

Operational Risk Management

Continuous Monitoring Techniques

Benford’s Law and Data Analysis

Behavioural Profiling

Derivatives: Legal Risks and Documentation

Banking Secrecy

Regulatory Updates